This privacy policy concerns the processing of personal data of current and former customers or individuals who have expressed an interest in our products or services.


Data controller:

The Roots Commv
Olympiadelaan 11
2980 Zoersel, Belgium


Company nr : 0787911006


What categories of personal data do we process:

Following categories of personal data may be processed by us, depending on the relationship we have with you:

  • Name, first name, email


What do we use your personal data for and what is the legal basis for these processing operations?

  • With your consent (art 6a GDPR): to handle your inquiry when you ask us questions via our website, email or phone.


Can your personal data be passed on to third parties?

In the following cases, your personal data may be passed on to third parties:

  • To our subcontractors when we call upon them to perform certain services on our behalf. In that case, these third parties can only use your data within the strict limits of the instructions they receive from us
  • To certain government agencies in the course of complying with legal obligations


Transfers outside the EEA

Your personal data will not be transferred to recipients outside the EEA (= EU+Norway+Iceland+Liechtenstein).


How long will your personal data be kept?

Your personal data will be kept for 10 years after its communication or for 10 years after the termination of the agreement.


How do we secure your personal data?

We do everything in our power to secure your personal data and to protect your privacy as much as possible. We take all measures that are technically and organizationally necessary for this.


What are your rights regarding your personal data:

You have:

Right of access; Right to rectification; Right to erasure; Right to restriction of processing; Right to portability; Right to object to processing based on a legitimate interest, processing for direct marketing and profiling, and processing for scientific or historical research or statistical purposes that are not in the public interest; Right to lodge a complaint with the supervisory authority.